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Season 3 – Episode 3

The Future of On-Demand SaaS Software for Small Matters – A Self-Service Model Story

Episode Summary: Maintaining on-premises ediscovery software typically involves a large cost and security burden, especially when it comes to small matter management like third-party subpoenas, internal investigations, and quick-turn government inquiries. In this session, we’ll hear from experts at a law firm and corporation and how they embraced a self-service, SaaS tool to independently manage their small matters without the responsibility and resources required to deploy and host the application themselves. We’ll discuss the steps they took to implement SaaS and use it to enhance their ediscovery workflow by having the most advanced search, analytics, and review software at their fingertips.

TracyAnn Eggen

Enterprise eDiscovery and Litigation Manager, Dignity Health

TracyAnn Eggen has more than 25 years of legal experience, principally in intellectual property litigation. She leads Dignity Health's Enterprise Defensible Information Governance Team and Center of Excellence for Legal Discovery and Investigations. A technically savvy leader with a data-driven approach, she has championed the management of day-to-day operations at Dignity Health (CommonSpirit Health). Her role spans the entire EDRM from legal holds, preservation, collections, data and analytics, investigations and ediscovery solutions enterprise-wide. She also serves as the liaison with in-house and outside counsel, review workflows, ediscovery vendor management, and training on ediscovery tools.

Steve Clark

E-Discovery and Litigation Support Director, Dentons

Steve is an ediscovery and litigation support professional with extensive experience advising case teams and clients on best practices as well as educating and guiding them through the complex electronic discovery process, creating and managing sensible and cost-effective solutions to meet their needs, and implementing sound procedures and policies to ensure that they receive consistent and high-quality results. As the Director of E-Discovery & Litigation Support at Dentons, he designs and implements departmental service offerings relating to information and data management, litigation technology, ediscovery, and other litigation support functions. Steve also collaborates, advises, and consults with firm management on strategy and process development to elevate and sharpen firm capabilities across all legal matters.

Steve has a history of building professional and client service teams around the core principles of service, project management, accountability, and common sense. He is passionate about and promotes education and thought on process and project management throughout the industry and frequently speaks or presents on issues across the EDRM spectrum. Steve received his B.A. from the University of Washington and his J.D. from the University of Pittsburgh. He is also am a member of the bar in Virginia, D.C., and Missouri.

Season 3 – Episode 4

New Efficiency Gains in TAR 2.0 and CMML Revealed

Hosted By

The podcast wholly devoted to pursuing the legal technology revolution. Co-hosts Bill Mariano and Rob Hellewell explore the impacts and possibilities that new technology is creating by streamlining workflows for ediscovery, compliance, and information governance.

Bill Mariano

Rob Hellewell

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